My name is Rajob Ali and I am a Lead Support Engineer here at Nimbus.
Before joining Nimbus, I was employed via CDW working as a ELS Service Desk Manager, looking after the Service Desk team, assisting with any deployment issues.
I joined Nimbus because it is a reputable company and although it is SME, their values and the success of the company, how fast it is growing and the way employees are treated appealed to me. I see my role as an opportunity to contribute to an exciting, forward-thinking and fast-moving company.
Everybody here at Nimbus is great to work with, they are all friendly and help each other when needed. The Company also provide the flexibility of working from home, which is great to help maintain work life balance.
I really enjoy my role within my current project, it is a demanding and vital role, which works closely with Incident and Delivery managers, as well as everyone involved in the wider programme. I help ensure that any deployment issues are dealt with in a quick and efficient way, with minimum disruption to the project.
My role has also further enhanced my knowledge in other key areas such as understanding more regarding networks. I have to engage with all technical teams including third parties to help resolve issues, this has helped broaden my knowledge and understanding with different technical areas which I previously was unaware of. This wider knowledge has also enabled me to develop personally, including in my confidence and communication skills, which help maintain a rapport between Nimbus and its stakeholders.
Overall, I am proud to represent Nimbus and continue to provide my valued service.