Our service support teams are on standby ready to meet your support needs

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Service Support

Our service support teams are on stand by ready to meet your support needs.

Our service support can be used to support the live running of your business and/or IT services in line with agile/ITIL best practice:

service support

Our service support practitioners work alongside your business and/or IT teams to ensure the smooth running of all services, providing, where required, first, second, third, and fourth line support, also undertaking minor enhancements and service improvements during the service lifecycle.

nimbus support team working in the office

technical and data support

Our technical and data support practitioners work with you to apply the same CI/CD DevOps best practices, in line with our adoption of ‘Infrastructure as Code’ to ensure your services and underpinning data platforms are running in line with the agreed SLAs.

This will include the automation of routine processes, including backups, patching, and general maintenance.

Technical Support Member Working

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